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Testimonials

Ultimately, the words of the clients we serve and the partners with whom we work, speak much louder than anything we could say about ourselves. The following comments from clients, architects, engineers and sub-contractors are testimony to the relationships we create, the impact we have on others and, ultimately, the end results we produce. What we are most proud of is the fact that these comments embody the views of essentially all the parties with whom we have worked during the life of our company.

“Working with W.T. Rich Company was a uniquely positive experience. Throughout the project, they consistently demonstrated a superior knowledge of construction, expertise in managing sub-contractors effectively and a professional and personal attitude that was a pleasure to work with. I found them to be simply the best in the qualities I appreciate most in a General Contractor: open communication, honesty, and cooperation. As a result of all this, a very difficult and complex project was completed on time, within our budgeted costs and without disruption to sensitive hospital operations.”
- Joe DaCosta
Project Engineer, The Maguire Group
Lemuel Shattuck Hospital Project
“The recently completed Holland School Interiors Renovation is a terrific example of your firm’s ability to complete a difficult project on budget and ahead of schedule. Every facet of construction, from planning to occupancy, reflects the attention to detail your company exhibits. Our experiences with you, your people in the field, and your office staff have always been professional, positive and friendly. We appreciate your hard work and welcome the opportunity to work with you again on any future City of Boston projects.”
- Bob Newton
Senior Project Manager, City of Boston
Holland School Interior Renovations Project
“The Holland School Exterior Wall Replacement project was delivered ahead of schedule and within the budget parameters for the project. Your work on this technically challenging and complex renovation project was outstanding. Your helpfulness and cooperation should serve as a model for all contractors in the industry. After numerous experiences working with you, the City continues to be satisfied in every way with the work and services of your firm.”
- David Billings
Senior Project Manager, City of Boston
Holland School Exterior Wall Replacement Project
“W. T. Rich and your staff are to be commended for your professionalism, your commitment to excellence and ultimately for the quality of the end product you deliver. On the Engine 8 Fire Station project for the City Cambridge, the project was well planned, on time, on budget and of exceptional quality. There is no doubt in my mind that the involvement of your team was critical to the successful completion of this challenging project and that your work well exceeded the City’s expectations.”
- Allen Lieb
Project Architect, The Office of Allen Lieb Architects
Engine 8 Fire Station Renovations
“We sincerely believe that only through your outstanding work were the Holland Interior and Exterior Renovation projects able to achieve such a magnitude of success. The results far exceeded our expectations and the owners have expressed great satisfaction with the completed work. It would be wonderful if all projects flowed as seamlessly as did this one and we hope to continue our relationship on as many projects as possible in the future.”
- Philip Chen
AIA, Schwartz Silver Associates
Holland School Exterior and Interior Renovation Projects
“Not only did you meet the expectations expressed through our contract and construction documents, but you have gone beyond them by maintaining a relationship with this organization and by performing work on our project at no cost to us that was beyond the period of guarantee. We truly appreciate this exceptional manifestation of customer service. It is clear that W. T. Rich Company is guided by high principles of business ethics and a commitment to long-term relationships with its clients.”
- Bob Payne
General Superintendent
MBTA Cabot Bus Facility Project
“I have had a working relationship with W. T. Rich Company for more than 20 years. They tackle each and every project with an incredible sense of passion, commitment and teamwork. I have found them to be above reproach in their professionalism, workmanship, and the standards for which they set for themselves and their sub-trades. Even in the face of difficult challenges that sometimes arise in the course of a construction project, they are steadfast in their commitment to cooperation, pragmatism and fairness. Not once have they fallen short on their commitment of total satisfaction.”
- Andy Hudak
Director of Construction, City of Boston
Various Projects Including the McKim Building and
Holland School Projects
“I have never worked with any firm that has all the qualities you demand of your employees and subcontractors. The Shattuck Boiler Renovation was one of the most difficult coordination projects that I have witnessed. Your strict adherence to schedule, budget, and workmanship along with personal concern for the project and attention to detail were remarkable. Your professional and eager involvement was essential to the successful completion of the project.”
- Robert Harvey
Project Engineer, Division of Capital Asset Management
Lemuel Shattuck Hospital
“Prior to this selection, I was aware of the excellent reputation W. T. Rich Company brought to their projects. What I did not know was the basis for this reputation. W. T. Rich has made this project the smoothest one that I have been a part of in my more than twenty years of school experience.”
- Bob Harrington
Director, Boston Public Schools
Holland School Projects
“Without W.T. Rich Company and their control of the project, we would not have made any of the critical date requirements for occupancy. W.T. Rich went over and above their contract requirements to ensure an expeditious completion of the project.”
- William Rafuse
Project Manager, Division of Capital Asset Management
Suffolk Country Courthouse High Rise Renovations
“We have come to both expect and respect the honest, pragmatic approach to construction projects that are the hallmark of W.T. Rich’s business philosophy. You and the fine people who serve with you have an integrity and spirit that are far too rare in the construction world today. Given this, it is my sincere hope that we will have the opportunity to work together again as future project opportunities present themselves.”
- David Nickerson
President, Rubb Building Systems
United Airlines Hangar Project
“I have been the construction inspector for this department for almost 20 years and I have not enjoyed myself in performing my duties more than during the construction of the new Public Safety Facility. This I attribute to W.T. Rich Company. There have been many construction projects in this community, some larger and some smaller, but nothing has gone so smoothly as our new Public Safety Facility. Even with all of the different parties pulling you in every direction, you somehow managed to meet everyone’s needs and still finish the project ahead of schedule. Thank you for a job well done.”
- Daniel Parsons
Deputy Fire Chief, Hamilton Fire Department
Hamilton Public Safety Facility
“The Johnson School project presented some extraordinary challenges in that an already daunting project schedule was exacerbated by numerous unforeseen conditions and owner-driven changes. I have worked with dozens of General Contractors in my construction career, and I can honestly say that I do not believe any contractor other than W.T. Rich Company could have completed this project on time and with the high level of quality that your company did. Your firm’s proactive and collaborative project management style combined with your deep technical expertise were invaluable in ensuring the ultimate success of the project.”
- Bill Peters
Project Architect, Mount Vernon Group
Johnson Elementary School Addition and Renovations
“The Town of Nahant was lucky to have WT Rich as our contractor for the $7.1 million renovation of the Johnson Elementary School. The project was completed ahead of schedule and within budget and job-site supervision was outstanding. I highly recommend WT Rich, Inc.”
- Mark Cullinan
Town Administrator/Town Engineer, Town of Nahant
Johnson Elementary School Addition and Renovations
“W.T. Rich’s attention to detail and suggestions were not only straight forward and honest but in many instances led to a better product with less money spent. Let me assure you that my next building project will definitely include W.T. Rich Company. W.T. Rich has and continues to be true leader in construction. For my associates and myself, we are pleased to give W.T. Rich our highest recommendation.”
- Jorge Figueiredo
Associate Principal, Mount Vernon Group
“The Burke H.S. project ranks as the largest and most complex projects that I have worked on and managed.  The project required significant attention to detail and patience given the scale and difficulties when working with an existing building, addition and adjacent new construction – W.T. Rich provided much experience, foresight, and care to varying issues throughout the construction process which was absolutely necessary for the successful completion of the project.  It has been our experience that when Architects and Contractors work together, the results benefit everyone, especially the Client.  All too often, construction puts people against one another – W.T. Rich proactively worked against time, cost, and the unforeseen not parties involved.  We are extremely pleased with the results at the Burke and eagerly look forward to the next opportunity to collaborate with W.T. Rich.”
- Nelson Liu
Associate, Schwartz/Silver Architects
Jeremiah E. Burke High School and Combined Library Project
I have had a working relationship with W. T. Rich Company for more than 20 years. They tackle each and every project with an incredible sense of passion, commitment and teamwork. I have found them to be above reproach in their professionalism, workmanship, and the standards for which they set for themselves and their sub-trades. Even in the face of difficult challenges that sometimes arise in the course of a construction project, they are steadfast in their commitment to cooperation, pragmatism and fairness. Not once have they fallen short on their commitment of total satisfaction.
- Andy Hudak,
Director of Construction, City Of Boston
Various Projects Including the McKim Building and Holland School Projects